Choose your Travel Management Company or Travel Agent much the same way you would your doctor or lawyer: your travel consultant should be a professional who has the qualifications, know-how and skills to assist you with all your travel needs. Furthermore, your Travel Management Company or Travel Agent should be an accredited ASATA member.
Entrusting your travel to an ASATA member, you are assured that you are working with a professional Travel Management Company or Travel Agent that is not only bound by a strict code of conduct, but also believes in ethical and professional provision of travel services.
Our members have signed the ASATA Charter, a philosophical commitment and promise, to continue delivering fair and transparent business practices, the highest ethical standards to further the industry’s professionalism, providing high-quality service, and confronting inappropriate behaviour and practices when dealing with customers and partners, among other commitments, thus endorsing the Association of Southern African Travel Agents as the benchmark of professionalism in the region’s travel industry
This is what you can expect when you book with an ASATA member:
Professional Service
A credible, specialist advisor who will give you value-for-money, offering you end-to-end solutions that will exceed expectations and treat you as an individual.
Ethical Conduct
A professional travel company that complies with South African laws and the ASATA Code of Conduct and Constitution, and provides the products and services for which you asked. You can expect to pay a fair and equitable amount for what you are getting.
Trustworthy Behaviour
A commitment to transparency in all dealings as it relates to product and price. A commitment to striving for a travel experience that is painless and pleasant, and the full delivery on what was promised.
Market Leadership
A knowledgeable consultant prepared to listen to your needs, give the best advice, consider your viewpoint and act on them, as well as empathise with your current context and tailor the experience to meet your needs through consistently good service.
Today’s airports are the size of small cities, you can never be too early
Asata Travel Tip No.26
“Don’t miss your flight because of long queues and security procedures. Give yourself plenty of time before boarding”
When DIY travel goes wrong
Asata Travel Tip No.38
“For those days when nothing goes as planned, trust your flexible ASATA agent to reschedule everything”
Everyone travels with black or grey luggage
Asata Travel Tip No.24
“Buy bright luggage or label yours well so that nobody mistakes their bag for yours on the carousel”
Cruising is one of the fastest growing travel sectors
Asata Travel Tip No.22
“For the budget conscious, cruising offers excellent value because of all the inclusions”
Never eat a hot curry before long-haul flight
Asata Travel Tip No.66
“First time traveller? An ASATA agent will help you avoid those embarrassing moments”
They’re cheap, but never cheerful
Asata Travel Tip No.25
“Too good to be true? It generally is. Trust your ASATA agent to tell you the truth”
He’s about to miss his board meeting
Asata Travel Tip No.38
“Rely on your ASATA agent to get you there on time”
He’s about to miss his board meeting
Asata Travel Tip No.38
“Rely on your ASATA agent to get you there on time”
He travels with peace of mind, shouldn’t you?
Asata Travel Tip No.31
“He can’t afford to be left stranded, he always uses an Asata agent”
This is when you wish you’d used an asata travel agent
Asata Travel Tip No.33
“Visa rules got you all muddled? Trust your ASATA travel agent to advise on all the necessary documentation”
Without the right advice, travel can go badly wrong
Asata Travel Tip No.25
“Don’t get caught by the travel bug. An ASATA travel agent will advise on compulsory and recommended vaccines.”
They should teach people how to book travel
Asata Travel Tip No.32
“DIY doesn’t always dazzle. Ask your ASATA travel agent how much you can save by having expert assistance”
How to save your holiday budget
Asata Travel Tip No.19
“Cheap isn’t always cheapest. Ask your ASATA travel agent about additional fees like extra baggage and surcharges”
You pay your lawyer to consult, why not your travel agent?
Asata Travel Tip No.37
“Asata Travel consultants charge for advice and to manage your bookings”
Her SA passport expires in 4 weeks. She is about to be declined entry and sent back
Asata Travel Tip No.32
“Travel rules and regulations can be complicated. Trust your ASATA travel agent to guide you”
Meditation won’t save her credit card
Asata Travel Tip No.38
“Ask your ASATA agent to recommend a value-for-money all-inclusive package for the best deals”
Lost baggage
Asata Travel Tip No.39
“Don’t lose your baggage and your mind. Top up with the right travel insurance with your ASATA travel agent’s advice”
Long Stopover
Asata Travel Tip No.39
“Don’t get stuck in transit. An ASATA travel agent will always check the time between flights”
Don’t be the last to know
Asata Travel Tip No.19
“Your ASATA agent will keep you in the loop with all your need-to-know travel alerts”
